Zero Car Refund

Consumers, in our country unfortunately, excise duty, VAT, high tax burdens in order to buy zero-kilometre vehicles, more clean, safe to use vehicles, cars are purchased. We have written this article to inform consumers about the return of the price on zero vehicles and the return of the price on the vehicle which is later found to be defective.

Return Of Defective Vehicle-Price Refund Terms

Consumers have the right to choose in accordance with the provisions of the law on consumer protection in defective vehicles. Unfortunately, in our country, Companies Act as if they have only the right to repair because they have not fully fulfilled their obligations to inform and light consumers. However, according to Article 11 of the TKHK, consumers have the right to four choices that they can use because of the defective goods. ;

Article 11 – (1) in case of understanding that the goods are defective, the consumer;
a) return from the contract by declaring that it is ready to return the sold (request to return the sale price))

The seller is obliged to fulfill this demand, which the consumer prefers.

let’s say we bought zero vehicles and we used 20 thousand kilometers, and then a very small part of the vehicle did the detection of local paint. If the cost of this local paint is around 1000tl – 1500 tl, in this case it will constitute the abuse of the right to demand the return of the vehicle. However, 20 thousand kilometers in the warranty period, even if the local paint has been across the front bonnet in case of the sale of the vehicle in order to create a problem in this situation can be calculated and the return of the vehicle can be requested. In this case, an expert on the vehicle is assigned to determine the cost of the damage. Then, the invoice amount and the amount of damage to the vehicle are evaluated. If the amount is too small according to the invoice amount, the refund can be made in this case.

Are repairs mandatory instead of returning zero vehicles bought?

Zero vehicle almost all products, including cars, when we take to the service they say that the fault or fault or fault is caused by the user and in this case the change of the vehicle can not be done, there is no refund, they say that only repair can be done. As mentioned above, consumers have no obligation to accept such guidance. When you take the vehicle to the service, it is very important that you inform the delivery receipts of your repair request or return request and get a copy of it.

Who Is Responsible For Zero Vehicle Refunds?

Zero vehicle car refund is only made against the person whose car is being sold. “The manufacturer or importer shall not be responsible for this type of return. Only the seller will be held responsible.

Responsible For Vehicle Refund Request After Repair

The other 4 optional rights is the way to return the vehicle after repair. If the right of repair is used in the first stage, not the way to return from the contract, this vehicle has failed again within the warranty period, the repair of the maximum time required to exceed, repair is not possible in cases determined by a report; consumers may request the return of the goods, the cost reduction in the rate of shame or the If the seller refuses the demand of the consumer, the consumer can demand this price from both the manufacturer, the exporter and the seller. The seller, exporter and manufacturer are severally responsible.

When Will The Vehicle Cost Be Paid ?

The seller is obliged to pay the price belonging to the consumer as of this right applied by the consumer through the return from the contract. With the written notification of the consumer to the seller, the seller is now in default. This provision does not apply to other optional rights, the right to repair and the time given to the seller and other responsible for changing the vehicle.

Interest On Defective Vehicle Return

If the consumer continues to use the car/vehicle in question that he / she has returned from the contract, the demand for interest will not be in place. But interest demand attention will be taken if the Consumer Reports that he or she has returned from the contract after delivering the vehicle to the service. In fact, if the consumer has made a rental of the same value within the rules of good faith, he should have the right to claim even these costs.

Defective Vehicle Return Proof

When zero vehicles are taken, if there is any visible damage, it is assumed that the user is aware of it. However, in case of a defect in terms of the consumer is not expected to know that the defect itself, it is assumed that the defect that occurs within 6 months from the date of delivery of the goods exists on the date of delivery.In this case, the proof that the product is not defective belongs to the seller. This presumption does not apply if it is incompatible with the quality of the good or the defect.

How Much Should The Vehicle Refund Claim Amount Be

Courts are bound by demand. For this reason, in the case of the return of the defective vehicle purchased, the plaintiff must state all his demands. That is why it is very important that he opens these cases through a lawyer. Because 2 years ago, the price of the vehicle bought with the dollar rate or other reasons as a result of the market value of the same vehicle was an increase in this demand must be written in the petition.

Defective Vehicle Return Period

They may extend the warranty period by making an agreement between the seller and the consumers in addition to the statutory warranty period. According to the provisions not determined otherwise 2 years of liability for defective goods, even if the defect occurs later, is subject to a two-year statute of limitations from the date of delivery of the goods to the consumer. However, the statute of limitations does not apply if the fault is concealed by gross negligence or deception. In this respect, the electoral rights related to the defective property determined by law no.6502 may be exercised.

Warranty Period (Legal) In Automobiles)

Consumers and sellers can determine more than that time. The warranty period starts from the date of delivery of the goods to the consumer and is at least two years or the value determined by the unit of measurement specified in the relevant regulation.For example in passenger cars it is 2 years or 60,000 km. Whichever comes first, that criterion is taken.

Warranty Period In Vans

Consumers and sellers can determine more than that time. The warranty period starts from the date of delivery of the goods to the consumer and is at least two years or the value determined by the unit of measurement specified in the relevant regulation.For example in passenger cars it is 2 years or 100,000 km. Whichever comes first, that criterion is taken.

Warranty Period On Motorcycles

Consumers and sellers can determine more than that time. The warranty period starts from the date of delivery of the goods to the consumer and is at least two years or the value determined by the unit of measurement specified in the relevant regulation.For example in passenger cars it is 2 years or 30,000 km. Whichever comes first, that criterion is taken.